Name of product:
Look Cycle road bikes and Aerostems
Hazard:

The stainless steel clamp that secures the stem to the handlebars can corrode and break, posing a fall and crash hazard.

Remedy:
Repair
Recall date:
March 28, 2017
Recall number:
17-117
Consumer Contact:

Look Cycle at 800-822-1980 from 8 a.m. to 5 p.m. ET Monday through Friday, email at aerostemrecall@hawleylambert.com or online at http://www.lookcycle.com/ click on the Safety Notice tab for more information.

Recall Details

Description:

This recall involves Look Cycle Aerostems sold either as an after-market component or installed as original equipment on Look Cycle model 695 and 795 road bikes for model years 2014 through 2017. The Look Aerostems are made of black carbon fiber material with a black steel clamp around the handlebars.  Recalled models have either no number or the number 380706 printed in white on the bottom of the clamp. A complete list of photos of the recalled stems and bike models can be found on the firm’s website at http://www.lookcycle.com/en/safety-notice.   

 
Remedy:

Consumers should immediately stop using bicycles with the recalled Aerostems and return them to the place of purchase for a free repair. Consumers unable to return their bicycles should contact Look Cycle for instructions on receiving a free repair.

Incidents/Injuries:

The firm has received one report of the stainless steel clamp on an Aerostem breaking. No injuries have been reported.

Sold At:

Independent bike stores nationwide from July 2013 through December 2016 for about $500 for the stems sold individually and for between $5,500 and $16,000 installed as original equipment on Look Cycle road 695 and 795 road racing bicycles.    

Importer(s):

Hawley LLC, of Lexington, S.C.

Manufactured In:
France and Switzerland
Units:
About 800
This recall was conducted, voluntarily by the company, under CPSC’s Fast Track Recall process. Fast Track recalls are initiated by firms, who commit to work with CPSC to quickly announce the recall and remedy to protect consumers.