Skip to main content

Nokia Recalls Tablet Travel Chargers

  • Travel Charger for Nokia Lumia 2520 Tablet
Name of Product:
Travel Charger Kits for Nokia Lumia 2520 Tablets
Hazard:
The plastic cover on the charger's exchangeable plugs can come loose and separate, exposing internal components that pose an electrocution hazard if touched while the plug remains in a live socket.
Remedy:
Refund
Replace
Recall Date:
June 18, 2014
Units:
About 500
Consumer Contact

Nokia toll-free at (888)665- 4228 from 10 a.m. to 8 p.m. ET Monday through Friday or online at www.nokia.com and click "Recall Notice" at the bottom of the page for more information.

Recall Details

Description:

The recall includes the Travel Charger kit sold separately for the Nokia Lumia 2520 tablet, also called the AC-300 charger accessory kit. The kit includes four different plugs for use in electrical outlets in the U.S., U.K., EU and Australia.  The black plastic chargers measure about 2.75 inches high by 2.3 inches wide. U.S. chargers that were sold with the Nokia Lumia 2520 tablet are not included in the recall.

Remedy:

Consumers should immediately stop using the recalled chargers and contact Nokia for instructions on receiving a full refund from Verizon Wireless or a credit from AT&T for the travel chargers and both will provide a free replacement U.S.-only charger for their Nokia Lumia 2520 tablet.

Incidents/Injuries:

None reported

Sold At:
AT&T and Verizon Wireless authorized dealers and retailers nationwide and online at att.com and Verizon.com from January 2014 to May 2014 for about $50.
Importer:

Nokia Inc., of Sunnyvale, Calif.

Manufacturer

Nokia Inc., of Sunnyvale, Calif.

Manufactured In:
China
Recall number:
14-209

Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.

If you are experiencing issues with a recall remedy or believe a company is being non-responsive to your remedy request, please use this form and explain the situation to CPSC.
About the U.S. CPSC

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.

For lifesaving information:
Choose Your Recall Emails Get Notified About Each Recall via Email.
Report an unsafe product