Denver Global Products, toll-free at (888) 321-5700 from 8 a.m. to 5 p.m. ET Monday through Friday or online at www.denverglobal.com and select Partner Websites, then click on MPV-710 Refund Program, or www.thempv.com, and click on the MPV-710 Refund Program at the bottom of the page for more information.
Recall Details
The recalled products are Raven multi-purpose yard vehicles manufactured between December 26, 2012 and May 7, 2013. The vehicles are gas-powered four-wheeled vehicles designed to be used as a lawn mower, garden tractor or portable generator. The recalled vehicles have a cargo bed and a detachable 46-inch cutting deck. The vehicles are black with red grab-rails on either side of the rear cargo bed, red center panels on the seat and hood and red front suspension components. The first six digits of the serial number indicate the manufacture date in a MM/DD/YY format. The serial number is on an identification plate attached to the lower right-hand chassis rail near the front wheel. "Denver Global Products Inc.," "Model # MPV710-001," "1-888-321-5700" and "www.denverglobal.com" can also be found on the identification plate.
Consumers should immediately stop using the recalled vehicles. Turn off the key switch and remove the key, apply the parking brake, and remove the green and the yellow fuses from the white plastic fuse holders on the right hand side under the seat. Return the unit to your nearest Lowe's store for a full refund. The firm is contacting consumers directly.
Denver Global Products has received 82 reports of blades detaching, one of which resulted in lacerations and bruising to a bystanders legs, and three reports of mower blades starting without the operator activating them with no reported injuries. There have also been three reports of unintended vehicle movement with no reported injuries and 34 reports of fuel leaking with no reported injuries.
Denver Global Products, of Lincolnton, N.C.
Denver Global Products, of Lincolnton, N.C.
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The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.
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