Masterbuilt Manufacturing at (800) 489-1581 from 8 a.m. to 5 p.m. ET Monday through Friday or online at www.masterbuilt.com and click on Contact on the top right hand corner of the page for more information.
Recall Details
The upright electric smoker is a rectangular, black matte colored cabinet with a stainless steel door with a glass window. The smokers were sold with a remote control and have a control panel on the top front of the unit. The 20070312 model smoker measures about 32- inches high by 17-inches wide by 15-inches deep. The 20070512 model smoker measures about 40 inches high by 22-inches wide by 16-inches deep. Model number 20070312 or 20070512 is printed on the serial plate located on the rear panel of the smoker. The smokers have a screen printed Masterbuilt logo on the window and on the serial plate.
Consumers should immediately stop using and unplug the recalled smokers and contact Masterbuilt Manufacturing for a free repair kit.
Masterbuilt has received six reports of fires occurring in the smoker causing the door to blow open. No injuries were reported.
Masterbuilt Manufacturing Inc. of Columbus, Ga.
Masterbuilt Manufacturing Inc. of Columbus, Ga.
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