Insolroll at (800) 447-5534 from 8 a.m. to 5 p.m. MT Monday through Friday or online at www.Insolroll.com and click the Product Recall button for more information.
Recall Details
The recall includes Insolroll roller shades available with a solar powered motor (model #IN-SOL-R) or rechargeable motor (model #IN-RCG-R). The model numbers are printed on the body of the motor located inside the roller tube. These rechargeable motors on Insolroll interior solar screen and blackout shades have built-in lithium ion batteries that are used with a solar panel charger or plug-in charger. The 18-inch width by 1-5/16-inch high solar panel charger is white on the interior side and black toward the exterior. The plug-in charger is black and measures about 3-inches high by 1-5/8 inch wide by 1-1/16 inch deep with a 13-foot cord. The motors raise and lower the shades controlled by a hand-held remote control or surface-mounted wall switch. The manufacturer’s name is printed on a sticker on the roller tube that can be seen by taking down the shade and removing the fabric completely.
Consumers should immediately unplug the solar panel charger or unplug the plug-in charger and contact your Insolroll dealer to receive a free replacement motor and installation instructions. If dealer unknown, contact Insolroll for a list of dealers.
Insolroll has received one report of the motor on the shade overheating and creating a fire. No injuries have been reported.
Insolroll Window Shading Systems, of Louisville, Colo.
Insolroll Window Shading Systems, of Louisville, Colo.
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The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.
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