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The Life is Good Company Travel Mugs Recalled Due to Burn Hazard

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Recall Date:
November 05, 2009

Recall Details

FOR IMMEDIATE RELEASE
November 5, 2009
Release # 10-030
Firm's Recall Hotline: (888) 339-2987

WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Name of Product: Fall 2009 Newbury Travel Mugs

Units: About 15,000

Importer: The S Group, of Portland, Ore.

Manufacturer: Pow Can, of Zhejiang, China

Hazard: The travel mugs can become excessively hot to the touch when filled with hot liquids, posing a burn hazard to consumers.

Incidents/Injuries: The firm has received three reports of excessively hot mugs, including one complaint of a minor burn to the hand.

Description: This recall involves Newbury Travel Mugs. The 7 ? -inch tall mugs were sold in blue, green and orange each with a navy blue lid. The Life is good trademark is printed on the mug along with a graphic of a heart, peace symbol or daisy.

Sold at: Life is Good and independent retail stores nationwide and online at lifeisgood.com from July 2009 through September 2009 for about $20.

Manufactured in: China

Remedy: Consumers should immediately stop using the travel mugs. Consumers can return the mugs to receive a credit or gift certificate for the amount of the purchase price.

Consumer Contact: For more information, contact Life is good at (888) 339-2987 between 8:30 a.m. and 7 p.m. ET Monday through Thursday, and 8:30 a.m. and 5 p.m. Friday. Consumers can also visit the firm's Web site at www.lifeisgood.com

Picture of Recalled Travel Mugs

Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.

If you are experiencing issues with a recall remedy or believe a company is being non-responsive to your remedy request, please use this form and explain the situation to CPSC.
About the U.S. CPSC

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.

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