The firm’s phone number has changed. July 29, 2021
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Recall Details
| FOR IMMEDIATE RELEASE June 23, 2009 Release # 09-253 |
Firm's Recall Hotline: (800)-442-1902 |
WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of Product: Crane Bath Tubs With A Whirlpool
Units: About 5,500
Manufacturer: Crane Plumbing LLC, of Dallas, Texas
Hazard: The drain covers in the tubs can entangle a bather's hair in the openings, causing the bather's head to be held under water, which can result in drowning.
Incidents/Injuries: None reported.
Description: The bathtubs are acrylic with 6-12 jets. The Crane logo is printed on the whirlpool and/or noted on the air control valve.
Sold at: Home improvement, retail and wholesale stores nationwide from March 2007 through February 2009 for between $700 and $2,700.
Manufactured in: United States and Canada
Remedy: Consumers should immediately stop using the recalled tubs. Consumers can contact Crane for additional identification information on affected tubs. Consumers who have the recalled tub have two options:
- Contact Crane directly to arrange for a service agent to perform a free, in-person replacement in their home or facility; or
- Consumers can choose to replace the part themselves and Crane will provide them with a free repair kit and directions.
Consumer Contact: For additional information, contact Crane Plumbing toll-free at (866) 876-3632 between 8 a.m. and 6 p.m. ET Monday through Friday or visit the firm's Web site at www.craneplumbing.com
Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.
Related Recalls
The power cord can partially detach from the heater enclosure which can lead to cord damage over time, posing electric shock and fire hazards.
The smoke alarms can malfunction and fail to alert consumers of a fire, posing a risk of smoke inhalation or death. Smoke sensitivity tests performed on the alarms by CPSC found that one of the detectors that was tested failed to alert when exposed to pre-determined concentrations of smoke.
The mechanical internal locking plates can fail to align and allow unauthorized users to open the gun safes, posing a serious injury hazard and risk of death.
After alerting consumers to the presence of natural gas or carbon monoxide, the recalled alarm can go into sleep mode when the alert lasts less than four minutes. During this time, the alarms can fail to detect and alert consumers to a new incidence of natural gas or carbon monoxide, posing a risk of carbon monoxide poisoning.
The smart electric space heaters can overheat, posing fire and burn hazards. Testing determined the smart electric space heaters do not comply with the voluntary industry safety standard, UL 1278, posing an overheating and fire risk from wireless control features.
The crimp holding a wire in place in the cabinet heater is not properly finished and can result in the wire detaching, posing an electrocution hazard.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
- Visit CPSC.gov.
- Sign up to receive our email alerts.
- Follow us on Facebook, Instagram @USCPSC and Twitter @USCPSC.
- Report a dangerous product or product-related injury on www.SaferProducts.gov.
- Call CPSC’s Hotline at 800-638-2772 (TTY 800-638-8270).
- Contact a media specialist.
