This recall has been reannounced on May 16, 2024. Link to new announcement
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Sample of a smoothtop range with rotary knobs and digital displays -
Serial plate is located by opening the range drawer at the bottom of the unit.
Depending on the model, the surface heating elements can: 1) turn on spontaneously without being switched on; 2) fail to turn off after being switched off; or, 3) heat to different temperatures than selected. This poses a fire and burn hazard to consumers.
About 200,000
Electrolux Group toll-free at 888-845-8226 from 8:30 a.m. to 8 p.m. ET Monday through Friday, by email at potentiometerrecall@electrolux.com or online at https://www.ema-recall.com/potentiometer or www.potentiometerrecall.com or www.frigidaire.com and click on “Recall Information” at the top of the page for more information.
Recall Details
This recall involves Frigidaire, Frigidaire Gallery, Frigidaire Professional and Kenmore Elite smoothtop electric ranges with rotary knobs and digital displays. The following model and serial numbers are included in the recall:
| Frigidaire (Serial Number Range VF122xxxxx - VF831xxxxx) and Models Beginning with | |||||
| FEFBZ90GC FEFLMC55GC FEFLZ87GC |
GLEF396AB GLEF396AQ GLEF396AS GLEF396CQ GLEF396CS GLEFM397DB |
GLEFM397DQ GLEFM397DS GLEFM97FPB GLEFM97FPW GLEFM97GPB GLEFM97GPW |
LEEFM389FE | PLEF398AC PLEF398CC PLEF398DC PLEFM399DC |
PLEFMZ99EC PLEFMZ99GC PLEFZ398EC PLEFZ398GC |
| Kenmore Elite (Serial Number Range VF122xxxxx - VF334xxxxx) and Models Beginning with | |||
| 790.99012 | 790.99013 | 790.99014 | 790.99019 |
The model and serial number can be found by opening the range drawer at the base of the unit.
Contact Electrolux or register online to participate in the recall. Based on the serial number, it will be determined if consumers have a range that can be repaired or not.
Consumers with impacted ranges should contact Electrolux for steps to avoid a burn injury, including not leaving anything on the range when it is not in use. If the range is repairable, a free inspection and repair will be scheduled. If the range is not repairable, consumers will receive a refund in the form of a $50 electronic gift card and reimbursement of up to $60 for the haul-away fee for their recalled range, once they have submitted proof of purchase of a new range and the haul-away fee paid. Electrolux may reimburse haul-away fees over $60 when consumers provide receipts or other documentation showing paid haul-away fees.
Frigidaire has received 126 reports of incidents, including four reports of minor burns and two reports of minor property damage.
Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.
Related Recalls
These mug's lid threads can shrink when exposed to heat and torque, causing the lid to detach during use, posing a burn hazard.
The oven gloves can fail to provide sufficient protection from heat, posing a burn hazard to consumers.
The range can short-circuit if liquids boil over or are spilled and turn on the griddle unexpectedly, posing a burn and fire hazard.
The metal straw inside the tumbler can cut your mouth and/or fingers, posing a laceration hazard.
The recalled coffee makers can expel hot water from the top of the machine, posing a burn hazard.
The refrigerator door can detach and fall off, posing an injury hazard.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
- Visit CPSC.gov.
- Sign up to receive our email alerts.
- Follow us on Facebook, Instagram @USCPSC and Twitter @USCPSC.
- Report a dangerous product or product-related injury on www.SaferProducts.gov.
- Call CPSC’s Hotline at 800-638-2772 (TTY 800-638-8270).
- Contact a media specialist.
