The hours of operation for Kenmore branded products changed on August 31, 2020.
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Recall Details
| FOR IMMEDIATE RELEASE June 29, 2005 Release #05-213 |
LG's Recall Hotline: (888) 294-5782 Transform for Kenmore brand products: (800) 659-7026 |
WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary retrofit of the following consumer product. Consumers should contact the manufacturer or retailer for further instruction.
Name of Product: LG and Kenmore Elite® Trio™ Three-Door Refrigerators.
Units: About 20,000
Manufacturer: LG Electronics Inc., of Lincolnshire, Ill.
Distributor: Sears, Roebuck and Co., of Hoffman Estates, Ill.
Problem: A faulty component in the condenser fan motor can short circuit. This could cause the condenser fan motor to overheat, posing a potential fire hazard to consumers.
Incidents/Injuries: LG Electronics has received 82 reports of incidents involving a condenser fan motor failure due to a failed capacitor arcing and smoking. There has been smoke damage in a few incidents. There have been no injuries.
Description: The recalled refrigerators are three-door, 21 to 25 cubic foot units with a bottom freezer. The refrigerators come in titanium, stainless steel, bisque, white or black. Brand names are identified on the door at the top right of the units and the interior data plate. The units have the following model and serial numbers located on the data plate inside the fresh food section of the refrigerator door:
| Brand | Product | Model Number | Serial Number Range | ||||
|---|---|---|---|---|---|---|---|
| Kenmore Elite® Trio™ | Trio bottom freezer refrigerator with external filtered water dispenser | 21Cu.Ft. 795.7519240* 795.7519340* 795.7519440* 795.7519640* 795.7519940* |
25Cu.Ft. 795.7554640* 795.7554940* 795.7555240* 795.7555340* 795.7555440* |
25Cu.Ft. 795.7555640* 795.7555940* 795.7554240* 795.7554340* 795.7554440* |
405KRxxxxx through 410KRxxxxx | ||
| LG | Three-door bottom freezer refrigerator without water dispenser |
|
405KRxxxxxxx through 410KRxxxxxxx | ||||
*Not all refrigerators within the serial number range are included in the recall. Consumers should call LG or Sears to determine whether their refrigerator is included in the recall.
Sold at: Sears stores nationwide sold the Kenmore brand exclusively and other major retailers nationwide sold the LG brand refrigerators from May 2004 through May 2005 for between $1,400 and $2,400.
Manufactured in: South Korea
Remedy: Consumers should contact Transform for Kenmore brand products or LG to arrange for a free-home repair.
Consumer Contact: Call LG toll-free at (888) 294-5782 or Transform for Kenmore brand products at (800) 659-7026 during the hours of 7 a.m. to 7 p.m. CT Monday through Friday. Consumers also can log on to http://us.lge.com for further information on those models included in the repair program and to arrange for an in-home appointment.
Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.
Related Recalls
The range can short-circuit if liquids boil over or are spilled and turn on the griddle unexpectedly, posing a burn and fire hazard.
The metal straw inside the tumbler can cut your mouth and/or fingers, posing a laceration hazard.
The recalled coffee makers can expel hot water from the top of the machine, posing a burn hazard.
The refrigerator door can detach and fall off, posing an injury hazard.
Front-mounted knobs on the ranges can be activated by accidental contact by humans or pets, posing a fire hazard.
The glass mugs can break and crack when filled with hot liquids, posing burn and laceration hazards.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
- Visit CPSC.gov.
- Sign up to receive our email alerts.
- Follow us on Facebook, Instagram @USCPSC and Twitter @USCPSC.
- Report a dangerous product or product-related injury on www.SaferProducts.gov.
- Call CPSC’s Hotline at 800-638-2772 (TTY 800-638-8270).
- Contact a media specialist.
