Skip to main content

CPSC, Dell Inc. Announce Recall of Power Adapters for Notebook Computers

  • Recalled power adapters for notebook computers
Name of Product:
Dell power adapters for notebook computers
Hazard:

Using power cords not intended for these adapters can pose a shock hazard.

Remedy:
Repair
Recall Date:
July 01, 2004
Units:

About 28,000

Consumer Contact

Call Dell toll-free at (877) 293-1197 between 9:00 a.m. to 6:00 p.m. CT Monday through Friday to order free retrofit kits. Consumers also can write to the company at Dell Inc., RR2E, MSC #8222, One Dell Way, Round Rock, TX 78682. Additional information can also be found on Dell's website at www.support.dell.com.

Recall Details

Description:

In cooperation with the U.S. Consumer Product Safety Commission (CPSC), Dell Inc., of Round Rock, Texas is voluntarily recalling about 28,000 Power adapters for notebook computers. Using power cords not intended for these adapters can pose a shock hazard.

Name of Product: Power adapters for notebook computers

Units: About 28,000 units

Manufacturer/Importer: Dell Inc., of Round Rock, Texas

Hazard: Using power cords not intended for these adapters can pose a shock hazard.

Incidents/Injuries: None reported.

Description: Sold as an option for Dell notebook computers including their Latitude D400, D500, D505, D600, D800, X300, and Inspiron 300M, 500M, 510M, 600M, I8500 and I8600. "Dell," "Dell P/N W1451" is printed on top of the adapters.

Sold at: Dell's website, through their mail order catalogs, and by phone order from December 2003 through May 2004 between $90 and $110.

Manufactured in: China

Remedy: Free retrofit kits are provided by the manufacturer. These retrofit kits will prevent incorrect cables from being connected to the adapters. In the meantime, consumers should only use the power cables intended for these adapters.

Consumer Contact: Call Dell toll-free at (877) 293-1197 between 9:00 a.m. to 6:00 p.m. CT Monday through Friday to order free retrofit kits. Consumers also can write to the company at Dell Inc., RR2E, MSC #8222, One Dell Way, Round Rock, TX 78682. Additional information can also be found on Dell's website at www.support.dell.com.

Remedy:

Free retrofit kits are provided by the manufacturer. These retrofit kits will prevent incorrect cables from being connected to the adapters. In the meantime, consumers should only use the power cables intended for these adapters.

Incidents/Injuries:

None reported.

Sold At:
Dell's website, through their mail order catalogs, and by phone order from December 2003 through May 2004 between $90 and $110.
Manufacturer(s):
Dell Inc., of Round Rock, Texas
Importer(s):

Dell Inc., of Round Rock, Texas

Manufactured In:
China
Recall number:
04-560

Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.

If you are experiencing issues with a recall remedy or believe a company is being non-responsive to your remedy request, please use this form and explain the situation to CPSC.
About the U.S. CPSC

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.

For lifesaving information:
Choose Your Recall Emails Get Notified About Each Recall via Email.
Report an unsafe product