American consumers should never have to worry that products in their homes will turn on without warning and ignite a fire. To avoid that, companies have to report to CPSC immediately when they know of such risks. The agency charged that Whirlpool didn’t...for years; it waited to report the problem until after 157 incident reports, including burns and damage. 25,000+ of these products marked Whirlpool, KitchenAid, and JennAir were recalled in 2019, with a free replacement. Today, we act to hold Whirlpool accountable for ignoring safety and hiding information its customers needed to protect themselves.
This Commission is sending Whirlpool the same message we’ve recently sent to companies like Generac, Peloton, Vornado, Core Health & Fitness, and Clawfoot Supply: report information on product hazards immediately or face stark financial consequences.