Skip to main content

Bambu Lab 因構成電擊和火災危害召回A1 3D 打印機

  • Recalled Bambu Lab A1 Printer
  • "Bambu Lab" and "A1" are located on the x-axis motor
  • QR code sticker on the rear of recalled 3D printer has “A” in the sixth digit
Name of Product:
Bambu Lab A1 3D 打印機
Hazard:

3D打印機的熱床電纜會短路,冒火花,或燒穿絕緣層,構成電擊和火災危害

補救措施:
Refund
Replace
Recall Date:
六月 13, 2024
產品件數:

About 12,800

消費者聯絡點

Bambu Lab by email at a1recall@bambulab.com, or online at https://bambulab.com/en-us/support/A1recall or at https://bambulab.com/en-us and click on “A1 Recall” at the top of page for more information.

產品召回細節

Description:

This recall involves Bambu Lab model A1 3D printers. The sixth digit of the serial numbers of affected units, located on the QR code sticker on the rear of the printer, is “A”.  The recalled printers measure approximately 18 inches by 16 inches by 17 inches, and were sold for personal use. The company name and model, “Bambu Lab A1”, are located on the printer’s x-axis motor cover.

補救措施:

Consumers should immediately stop using the recalled 3D printers, and contact Bambu Lab to arrange either (1) return of their A1 3D printers for a full refund, or (2) for free replacement of the heatbed and cable by a local electronics repair facility. Consumers requesting a full refund will be sent a prepaid shipping label to return the printer. Consumers should not attempt to fix the recalled product themselves. Bambu Lab has contacted all known purchasers.

事故/受傷:

The firm has received a total of 19 reports of damaged cables, including one cable sparking. No injuries have been reported.

Sold At:
Micro Center stores nationwide and online at us.store.bambulab.com from December 2023 through January 2024 for between $400 and $560.
進口商:

Bambu Lab USA Inc., of Austin, Texas

Manufactured In:
China
產品召回號碼:
24-264
Fast Track Recall

请注意:各位委员会委员对相关题目可能会发表声明。请访问www.cpsc.gov/commissioners搜寻这一或其它题目的相关声明。

If you are experiencing issues with a recall remedy or believe a company is being non-responsive to your remedy request, please use this form and explain the situation to CPSC.
About the U.S. CPSC

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.

Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.

For lifesaving information:
Choose Your Recall Emails Get Notified About Each Recall via Email.
Report an unsafe product