The mugs can crack or break when used with or exposed to hot liquids, posing burn and laceration hazards.
Hit Promotional Products at 800-237-6305, Extension 2691, from 8:30 a.m. to 5:30 p.m. ET Monday through Friday, email at lthibado@hitpromo.net or visit www.hitpromo.net and click on product recalls under the Support menu near the bottom of the page.
Recall Details
This recall involves the Coastline Ceramic Mug that was given away as a free promotional item at meetings or events. The mugs are decorated with various logos and come in a variety of colors with a gray bottom. “China” is printed on the bottom of each mug.
Consumers should immediately stop using the recalled mugs and contact Hit Promotional Products for a free replacement mug.
Hit Promotional Products has received ten reports of the mugs cracking or breaking when in use with hot liquids. No injuries have been reported.
Given to consumers as free promotional products at meetings or events nationwide from October 2018 through September 2019.
Hit Promotional Products Inc., of Largo, Fla

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC’s work to ensure the safety of consumer products has contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
Federal law bars any person from selling products subject to a publicly announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
For lifesaving information:
- Visit CPSC.gov.
- Sign up to receive our e-mail alerts.
- Follow us on Facebook, Instagram @USCPSC and Twitter @USCPSC.
- Report a dangerous product or a product-related injury on www.SaferProducts.gov.
- Call CPSC’s Hotline at 800-638-2772 (TTY 301-595-7054).
- Contact a media specialist.
Please use the below phone number for all media requests.
Phone: (301) 504-7908
Spanish: (301) 504-7800