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Teavana Recalls Glass Pitchers

  • Recalled Tristan glass pitcher
  • Recalled Tristan glass pitcher
Name of Product:
Tristan glass pitchers
Hazard:

The glass pitchers can break or leak, posing laceration and/or burn hazards to consumers if filled with hot tea.

Remedy:
Refund
Replace
Recall Date:
July 22, 2015
Units:

About 52,400 (in addition, 4,400 were sold in Canada)

Consumer Contact

Starbucks toll-free at (800) STARBUC (782-7282) from 5 a.m. and 8 p.m. PT, or online at https://customerservice.starbucks.com/sbux?id=topics&article=KB0011522

Recall Details

Description:

This recall involves 64 oz. Tristan glass pitchers for hot or cold tea. They have a glass handle, stainless steel infuser and a lid and base that are made of flexible black silicone. The pitchers measure about 12 inches tall and 4 inches in diameter.  The Teavana logo is printed on the bottom. Style #30593000064 and SKU#11034874 are printed on the pitchers' box.

Remedy:

Consumers should immediately stop using the recalled glass pitchers and return them to a Teavana store location (except for two stores: Columbia Mall, Columbia, Maryland, and Dallas-Fort Worth Airport, Texas) or contact Teavana for a free replacement 66 oz. infusion tea pitcher plus a $25 Teavana gift card or for a Teavana gift card for the purchase price plus tax.

Incidents/Injuries:

Teavana has received 50 reports of the glass pitchers breaking or leaking, including three reports of lacerations and two minor burns.

Sold Exclusively At:
Teavana stores nationwide and online at www.Teavana.com from May 2012 through June 2015 for about $50.
Importer(s):

Teavana Corp., of Seattle, Wash.

Manufactured In:
China
Recall number:
15-191

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The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.

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