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HP Chromebook 11 charger -
HP Chromebook 11 charger
Google toll-free at (866) 628-1371 between 5 a.m. and 7 p.m. PT seven days a week, or online at http://chromebook.com and click on the Chromebook link at the top of the page and then click on Support for more information.
Recall Details
This recall involves chargers that were sold with the HP Chromebook 11. The charger is black with outlet pins, measures 1? inches by ? inches, and has a 6-foot long cord with a micro-USB connector on the end. The model number of the charger is MU15-N1052-A00S, which is stamped on the face of the battery charger that has the outlet pins.
Consumers should immediately stop using the recalled charger for the HP Chromebook 11 and contact Google for a free replacement charger.
Google has received nine reports of chargers overheating and melting during use. There is one report of a small burn to a consumer and one report of minor property damage to a pillow from an overheating charger.
Google Inc., of Mountain View, Calif.
Google Inc., of Mountain View, Calif.
Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.
Related Recalls
The battery pack in the chargers can overheat, posing a fire hazard.
The lithium battery in the recalled Charge Case Accessory can overheat, posing a fire hazard.
The lithium-ion battery in the power banks can overheat, posing fire and burn hazards.
The recalled Glow in Dark Supplies Toy Sets violate the mandatory federal battery-operated toy regulation because the Bunny Ears Headbands found in the sets contain button cell batteries that can be easily accessed without requiring the use of a common household tool. When button cell batteries are swallowed, the ingested batteries can cause serious injuries, internal chemical burns and death, posing an ingestion hazard to children.
The lithium-ion batteries in the HALO 1000 Portable Power Station can overheat, posing fire and burn hazards that can lead to serious injury or death.
The power banks can overheat, posing a fire hazard.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
- Visit CPSC.gov.
- Sign up to receive our email alerts.
- Follow us on Facebook, Instagram @USCPSC and Twitter @USCPSC.
- Report a dangerous product or product-related injury on www.SaferProducts.gov.
- Call CPSC’s Hotline at 800-638-2772 (TTY 800-638-8270).
- Contact a media specialist.
