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Emporia 因構成電擊危害危害召回North America 智慧插座

  • Recalled Smart Plug
  • Recalled Smart Plug
Name of Product:
Emporia智慧插座
Hazard:

智慧插座沒有充分接地，對使用者構成電擊危害。

補救措施:
Refund
Replace
Recall Date:
九月 07, 2023
產品件數:

About 80,000

消費者聯絡點

Emporia toll-free at 844-367-6742 from 9 a.m. to 5 p.m. CT Monday through Friday, email at support@emporiaenergy.com or online at www.emporiaenergy.com/recall or www.emporiaenergy.com and click on “Product Recall” at the bottom of the page for more information.

產品召回細節

Description:

This recall involves Emporia’s North America Smart Plugs. The smart plugs have a white finish exterior. Emporia is printed on the front. The plugs allow consumers to monitor the energy use and control most home appliances with the Emporia App, including fans, lamps, humidifiers, and other electronics from a smartphone. This recall only affects the 120V North American plugs, the 240V EU. They measure approximately 3-1/2 inches wide, 1-1/2 inches high, and 1 inch deep. The smart plugs were sold individually or in multi-packs.

補救措施:

Consumers should immediately stop using the recalled smart plugs and contact Emporia to receive a full refund or a free replacement smart plug. Emporia will remotely disable the smart plug and consumers should discard the smart plug. The smart plug must be connected to the internet for remote disabling process to be effective. Consumers unable to connect to the internet to allow the remote disabling process can ship the item back to Emporia at no cost. Once the smart plug is disabled or returned to Emporia, a free replacement smart plug or a full refund will be issued.

事故/受傷:

The firm has received two reports that the plugs were not properly grounded causing the units not to operate. No injuries have been reported.

Sold At:
Online at shopemporiaenergy.com and Amazon.com from July 2022 through May 2023 for between $12 and $35.
進口商:

Emporia Energy Corp., of Littleton, Colorado

Manufactured In:
China
產品召回號碼:
23-274
Fast Track Recall

请注意：各位委员会委员对相关题目可能会发表声明。请访问www.cpsc.gov/commissioners搜寻这一或其它题目的相关声明。

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About the U.S. CPSC

The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.

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