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Nestlé USA 因构成烧伤和割伤危害召回和星巴克品牌礼品套装一起销售的金属马克杯

  • Recalled Starbucks Holiday Gift Set with 2 Mugs (As Sold)
  • Recalled Starbucks Holiday Gift Set with 2 Mugs (Close-up of Mug)
  • Recalled Starbucks Classic Hot Cocoa and Mug
  • Recalled Starbucks Peppermint and Classic Hot Cocoas and Mug
  • Recalled Starbucks Holiday Blend Coffee and Mug
  • Location of the gift set identifier code on the bottom of the mug
Name of Product:
包括在2023年节日星巴克品牌礼品套装内的金属马克杯
危险:

金属马克杯如果放入微波炉或装有极烫饮料时会过热或断裂,构成烧伤和割伤危害。

补救:
Refund
Recall Date:
三月 21, 2024
单位:

About 440,500

消费者联系

Nestlé USA at 800-681-1676 from 9 a.m. to 6 p.m. ET Monday through Friday, or online at https://www.nestleusa.com/media/pressreleases/metallicmugrecall or https://www.athome.starbucks.com and click on “Metallic Mug Recall” at the bottom of the page for more information.

回收的详情

说明:

This recall involves four gift sets containing a ceramic mug with metallic coating that bears Starbucks branding. They were sold in 11 oz. and 16 oz. sizes as part of one of the following gift sets sold during the 2023 holiday season: Starbucks Holiday Gift Set with 2 Mugs, Starbucks Classic Hot Cocoa and Mug, Starbucks Peppermint and Classic Hot Cocoas and Mug, and Starbucks Holiday Blend Coffee and Mug.

补救:

Consumers should immediately stop using the recalled mugs, and either return them to the place of purchase or contact Nestlé USA for a full refund. Consumers can receive a cash or gift card refund when they return the mug to the store where purchased, or a check from Nestlé USA when they visit https://www.nestleusa.com/info/contact-us-landing, scroll down to “Leave Us a Message”, click on “Complaint”, select “Recall” from the drop-down menu, attach a photo of the mug or the gift set identifier code, complete the form and hit send. Proof of purchase (receipt) is not required to receive a full refund.

事故/伤亡:

There have been 12 incidents of the mugs overheating or breaking resulting in 10 injuries, including nine severe burns/blisters on fingers or hands, and one cut on a finger. One incident required medical attention.

Sold At:
Online and in-store at Target and Walmart, and through Nexcom (military retail outlets) nationwide from November 2023 through January 2024 for about $10, $13 or $20 depending on gift set.
Distributor(s):
Nestlé USA Inc., of Arlington, Virginia
产地:
China
召回数量:
24-171
Fast Track Recall

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The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.

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