產品名稱:
Lively Mobile Plus Emergency Alert Devices
Hazard:

The call button can fail when pushed by the consumer in an emergency. 

補救措施:
Refund
產品召回日期:
八月 30, 2019
產品件數:
About 44,300
消費者聯絡點:

GreatCall at 800-359-1791 from 5 a.m. to 8 p.m. PT daily, email at customerservice@greatcall.com or online at www.greatcall.com and click on Product Support for more information.

產品召回細節

Description:

This recall involves Lively Mobile Plus model GCR4 emergency alert devices manufactured between January and April 2019. The recalled devices are silver and black and have “GreatCall” printed near the top of the front of the device.  The model number GCR4 is printed on the back and the date code 19.01 or 19.03 is printed on the bar code label of the device. The device is worn on a magnetic lanyard around a consumer’s neck for fall detection or clips onto a consumer’s purse, belt, or pocket, and is used to communicate in an emergency or for other assistance.

 
補救措施:

Consumers should immediately stop using Lively Mobile Plus and contact GreatCall to receive a full refund. GreatCall is contacting all known purchasers directly.

事故/受傷:

None reported.

在哪兒銷售:

Best Buy and Walmart stores nationwide and online at www.greatcall.com and www.amazon.com from April 2019 through May 2019 for between $25 and $50.

Manufacturer(s):

Borqs Hong Kong Limited and Shenzhen Saidaxin Technology Co. Ltd., of China

進口商:

GreatCall Inc., of San Diego, California

Distributor(s):

GreatCall Inc., of San Diego, California

生產地:
China
產品召回號碼:
19-775
This recall was conducted, voluntarily by the company, under CPSC’s Fast Track Recall process. Fast Track recalls are initiated by firms, who commit to work with CPSC to quickly announce the recall and remedy to protect consumers.