Bugaboo Americas, at (800) 460-2922, from 7 a.m. to 4 p.m. PT Monday through Friday, at e-mail serviceus@bugaboo.com or online at www.bugaboo.com, and click on "Important Safety Announcements" at the bottom left of the page for more information.
Recall Details
This recall involves the Bugaboo Cameleon3 strollers. The stroller has an aluminum and plastic frame with rubberized wheels, a removable seat and bassinet, a removable "U"-shaped carry handle, an under-the-seat storage bag and a sun canopy. The bassinet, seat and sun canopy come in a variety of colors. The removable carry handle is used to transport the bassinet or seat separately from the chassis. The words "Bugaboo" and "Cameleon3" appear on a fabric tag on the side of the sun canopy. Strollers included in the recall have serial numbers from 19010 11153 00001 to 19010 51248 00215. Serial numbers are printed on a horizontal bar of the stroller's chassis beneath the seat.
Consumers should immediately remove the carry handle from the stroller's bassinet or seat and contact Bugaboo for a free replacement handle. While awaiting the replacement handle, consumers can continue to use the seat or bassinet when attached to the chassis but should not attempt to use the seat or bassinet separate from the chassis.
Bugaboo has received 16 reports of carry handles breaking. No injuries have been reported.
Bugaboo Americas, of El Segundo, Calif.
Bugaboo Americas, of El Segundo, Calif.
Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
- Visit CPSC.gov.
- Sign up to receive our email alerts.
- Follow us on Facebook, Instagram @USCPSC and Twitter @USCPSC.
- Report a dangerous product or product-related injury on www.SaferProducts.gov.
- Call CPSC’s Hotline at 800-638-2772 (TTY 800-638-8270).
- Contact a media specialist.