Recall Details
| February 8, 2011 Alert #11-721 |
The following product safety recall was voluntarily conducted by the firm in cooperation with the CPSC. Building managers should stop relying on the product models listed below to alert an alarm monitoring center in the event of a fire. It is illegal to resell or attempt to resell a recalled consumer product.
Name of Product: Simplex Fire Alarm Control Panel
Units: About 540
Manufacturer: Tyco Safety Products Westminster of Westminster, Mass.
Hazard: The recalled fire alarm control panels can fail to send a signal to alert monitoring centers in the event of a fire.
Incidents/Injuries: The firm has received 2 reports of alarms failing to alert monitoring centers. No injuries have been reported.
Description: The recalled fire alarm panel is the Simplex 4100U-NXP panel configured for third party monitoring and running software revision 14.01. The words "Simplex," "4100U" and "Fire Control" appear on the fire alarm's front panel. The software revision number can be identified by pressing the "Menu" key on the panel keypad, selecting "Show Software Revision Level" and pressing "Enter."
Sold by: Distributed by SimplexGrinnell from May 2010 to September 2010 for between $10,000 and $20,000.
Manufactured in: U.S.
Remedy: Building managers should contact SimplexGrinnell for a free software upgrade. SimplexGrinnell is contacting its customers directly.
Consumer Contact: For more information, contact SimplexGrinnell toll-free at (866) 565-6322 or at the firm's website at www.simplexgrinnell.com
Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.
If you are experiencing issues with a recall remedy or believe a company is being non-responsive to your remedy request, please use this form and explain the situation to CPSC.
Related Recalls
The smoke alarms can malfunction and fail to alert consumers of a fire, posing a risk of smoke inhalation or death. Smoke sensitivity tests performed on the alarms by CPSC found that one of the detectors that was tested failed to alert when exposed to pre-determined concentrations of smoke.
The detectors can fail to activate, posing a risk that consumers will not be alerted to a fire.
The sounders and strobes can malfunction and cause the fire alarm system to fail to alert consumers of a fire.
The smoke alarm and the combination smoke/carbon monoxide (CO) alarm can fail to alert consumers to a fire.
The smoke alarms can have a misaligned internal switch causing the alarms to not activate properly, posing a risk of failure to alert consumers to a fire.
The photoelectric smoke sensor can malfunction and cause the fire alarm system to fail to alert occupants in commercial buildings of a fire.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. Since the CPSC was established more than 50 years ago, it has worked to ensure the safety of consumer products, which has contributed to a decline in injuries associated with these products.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
For lifesaving information:
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