ElliptiGO Recalls Elliptical Cycles Due to Fall Hazard

Recall date: October 11, 2012
Recall number: 13-702
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  • Picture of recalled elliptical cycle

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    Picture of recalled elliptical cycle

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    Picture of recalled elliptical cycle

  • Picture of recalled elliptical cycle

    3 of 4 photos

    Picture of recalled elliptical cycle

  • Location of serial number near to where the kickstand attaches to the frame on recalled elliptical cycle

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    Location of serial number near to where the kickstand attaches to the frame on recalled elliptical cycle

Recall Summary

Name of product:

ElliptiGO 11R outdoor elliptical cycles

Hazard:

The drive arm on the ElliptiGO cycles can crack or break during use, posing a fall hazard to the user.

Consumer Contact:

For additional information, contact ElliptiGO toll-free at (888) 551-0117 between 12 p..m. and 8 p.m. ET Monday through Friday, or visit the firm's website at www.elliptigo.com/recall.html or www.elliptigo.com and click on Support/Safety Notices.

Report an Incident Involving this Product

Recall Details

Units

About 140

Description

The ElliptiGO 11R is an outdoor elliptical cycle used by adults for exercise. It is a scooter-like device that combines an elliptical trainer with a bicycle. The ElliptiGO 11R has an aluminum frame, carbon-fiber drive arms, two 20" spoked-wheels, an 11-speed internally geared hub, front and rear brakes and adjustable height steering column. Only ElliptiGo 11R cycles with serial numbers that range from 12-003-069 through 12-020-035 are included in the recall. The serial number is located underneath the product to the rear of where the kickstand attaches to the frame. The cycles are matte black with white markings and the words ElliptiGO on the frame.

 

Incidents/Injuries

ElliptiGO has received three reports of the drive arm cracking. No injuries have been reported.

Remedy

Consumers should stop using the ElliptiGO 11R cycles included in the recall immediately and contact the firm to receive free replacement drive arms to be installed by an authorized dealer.

Sold at

ElliptiGO Inc. online at www.elliptigo.com and various specialty bicycle and specialty fitness retailers nationwide from April 2012 through July 2012 for about $3,500.

Manufacturer

ElliptiGO Inc., of Solana Beach, Calif.

Manufactured in

Taiwan

  • Picture of recalled elliptical cycle

  • Picture of recalled elliptical cycle

  • Picture of recalled elliptical cycle

  • Location of serial number near to where the kickstand attaches to the frame on recalled elliptical cycle