Exmark Quest ZRT Riding Mowers Recalled Due to Crash Hazard

May 2, 2012
Alert #12-732
 

Exmark Quest ZRT Riding Mowers Recalled Due to Crash Hazard

The following product safety recall was voluntarily conducted by the firm in cooperation with the CPSC. Consumers should stop using the product immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Name of Product: Exmark Quest 42" ZRT Riding Mowers

Units: About 2,200

Manufacturer: Exmark Mfg. Co. Inc., of Beatrice, Neb.

Hazard: Bearings supporting the riding mower's deck can fail and cause the deck to interfere with the operator's controls, resulting in a crash hazard.

Incidents/Injuries: Exmark has received 18 reports of incidents. No injuries have been reported.

Description: This recall involves 2009-2010 Exmark Quest ZRT riding mowers with 42-inch mower decks, model number "QST20BE422" and serial numbers ranging from 790,000 through 860,652. The model and serial numbers are on a metal plate behind the seat. "Exmark" is printed on the side and "Quest" is printed on the front of the mowers. The mowers are red and gray.

Sold at: Exmark dealers nationwide from March 2009 through April 2010 for between $4,200 and $4,400.

Manufactured in: United States

Remedy: Consumers should stop using the recalled mowers immediately and contact an Exmark dealer to schedule a free repair and/or to check if the repair has already been made to the mower. Exmark has contacted registered owners of the recalled mowers.

Consumer Contact: For more information, contact Exmark at (800) 667-5296 between 8 a.m. and 5 p.m. CT Monday through Friday, or visit the firm's website at www.exmark.com/safety.aspx

 

Picture of recalled Riding Mower

 

Drawing showing location of model and serial number located behind the mower seat of recalled Riding Mower

Model and serial number located behind the mower seat