Spot Recalls Satellite Communicator Due To Loss of Emergency Communications Capability

April 19, 2011
Alert #11-735
 

Spot Recalls Satellite Communicator Due To Loss of Emergency Communications Capability

The following product safety recall was voluntarily conducted by the firm in cooperation with the CPSC. Consumers should stop using the product immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Name of Product: Spot Satellite Communicator

Units: About 15,400

Manufacturer: Spot LLC, of Covington, La.

Hazard: The internal voltage regulator can stop working, resulting in the inability to transmit messages and tracking information in emergency situations.

Incidents/Injuries: Spot LLC has received two reports of product failure in temperatures below 40 degrees Fahrenheit. No injuries have been reported.

Description: The satellite communicator tracks the user's location and sends the user's GPS coordinates and a distress message in the case of an emergency. The device is black with the SPOT logo and the word DeLorme on the front. It measures 3 inches x 2.6 inches and is bundled with the DeLorme Earthmate PN-60w GPS. The GPS is not subject to this recall. Affected products have Electronic Serial Numbers (ESN) from 0-2000000 to 0-2019999. The ESN is located on a label under the battery.

Sold by: Cabela's, Bass Pro Shops, REI, L.L. Bean and other retailers nationwide from July 2010 through March 2011 for $549.

Manufactured in: China

Remedy: Consumers should stop using the product immediately and contact Spot LLC for a free replacement.

Consumer Contact: For more information, contact Spot LLC at (866) 727-7733 between 8 a.m. and midnight ET, Monday through Friday, or visit the firm's website at www.findmespot.com/replacement

Picture of the recalled satellite communicator

Spot Satellite Communicator

View of the recalled satellite communicator battery compartment showing the ESN label

The ESN is located on a label under the battery

Picture of the recalled satellite communicator with the bundled GPS which is NOT subject to this recall

The satellite communicator is bundled with the DeLorme Earthmate PN-60w GPS.
The GPS is NOT subject to this recall