The phone number for Craftsman changed on August 25, 2020.
These riding mowers came to consumers with the side discharge chute not fully secured to the mower. Bolts can be forcefully discharged from mower if not properly tightened, posing an injury hazard to consumers.
For additional information, contact Transform for Craftsman branded products at (800) 659-7026 between 7 a.m. to 7 p.m. CT Monday through Friday
Recall Details
This recall involves Craftman riding mower with model number 107.28034 and serial numbers listed below. The rear engine mounted riding mower is black. The model and serial numbers can be found on the data tag on the back of the riding mower.
SERIAL NUMBERS INCLUDED IN THIS RECALL |
---|
2014033403 through 2014034552 |
2014082112 through 2014082861 |
2014149995 through 2014151266 |
2014346290 through 2014346803 |
Consumers should immediately stop using these recalled riding mowers and contact Sears for a free inspection and repair. Sears is sending consumers letters with information on scheduling an inspection and repair.
The firm received one report of a bolt that discharged forcefully, breaking a window.
Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
- Visit CPSC.gov.
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- Report a dangerous product or product-related injury on www.SaferProducts.gov.
- Call CPSC’s Hotline at 800-638-2772 (TTY 301-595-7054).
- Contact a media specialist.