|FOR IMMEDIATE RELEASE
January 7, 2010
Release # 10-103
|Firm's Recall Hotline: (866) 695-2237
CPSC Recall Hotline: (800) 638-2772
CPSC Media Contact: (301) 504-7908
Acer Recalls Notebook Computers Due to Burn Hazard
WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following products. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of Product: Certain Acer Aspire-series Notebook Computers
Units: About 22,000
Manufacturer: Acer America Corporation, of San Jose, Calif.
Hazard: An internal microphone wire under the palm rest can short circuit and overheat. This poses a potential burn hazard to consumers.
Incidents/Injuries: Acer has received three reports of computers short circuiting, resulting in slight melting of the external casing. No incidents occurred in the United States. No injuries have been reported.
Description: The recalled notebook computer models are the Acer AS3410, AS3410T, AS3810T, AS3810TG, AS3810TZ and AS3810TZG. The computer’s screen size is about 13.3 inches measured diagonally. Not all units are affected. Consumers should contact Acer to determine if their unit is included in the recall.
Sold at: ABS Computer Technologies, D&H Distributing, Fry’s Electronics, Ingram Micro, Radio Shack, SED/American Express, Synnex Corporation, SYX Distribution, Tech Data Corporation and other retailers nationwide and Amazon.com from June 2009 through October 2009 for between $650 and $1,150.
Manufactured in: China
Remedy: Consumers should stop using the recalled notebook computers immediately and contact Acer to determine if their notebook is affected and to receive a free repair.
Consumer Contact: For additional information, contact Acer toll-free at (866) 695-2237 anytime, or visit the firm’s Web site at www.acer.com
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of
thousands of types of consumer products under the agency’s jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the
nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or
mechanical hazard. CPSC's work to help ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household
chemicals -– contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.
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