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Recall Details
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December 30, 2008 |
The following product safety recall was voluntarily conducted by the firm in cooperation with the CPSC.
Name of Product: Notifier Fire Alarm Control Panels
Units: About 2,000
Manufacturer: Notifier, of Northford, Conn.
Hazard: The software in the fire alarm system could fail to process an alarm condition which could result in the system failing to respond in the event of a fire.
Incidents/Injuries: None reported.
Description: This recall involves the Notifier brand operating system firmware control panels in fire alarms. The control panel is black or red with a silver screen. The panels control display and emergency communications. "NOTIFIER" or "NOTIFIER by Honeywell" is printed on the front of the fire alarm unit. This recall includes the following model numbers: Firmware version 11.2.2 for NFS2-640 and NFS-320 control panels and firmware version 3.14.1 for and NFS-640 control panels.
Sold by: Authorized distributors to commercial end-users. The products were not sold at retail, but version 11.2.2 was available for download on www.magni-fire.com, a secure Web site accessible only to Notifier customers from May 2008 through July 2008 at no charge.
Manufactured in: United States
Remedy: Distributors should immediately contact the company for replacement software. All known users of have been contacted.
Consumer Contact: For additional information, contact Notifier at (800) 289-3473 between 8 a.m. and 5 p.m. ET Monday through Friday or visit the company's Web site at www.notifier.com
Note: Individual Commissioners may have statements related to this topic. Please visit www.cpsc.gov/commissioners to search for statements related to this or other topics.
Related Recalls
The sounders and strobes can malfunction and cause the fire alarm system to fail to alert consumers of a fire.
The smoke alarm and the combination smoke/carbon monoxide (CO) alarm can fail to alert consumers to a fire.
The smoke alarms can have a misaligned internal switch causing the alarms to not activate properly, posing a risk of failure to alert consumers to a fire.
The photoelectric smoke sensor can malfunction and cause the fire alarm system to fail to alert occupants in commercial buildings of a fire.
A yellow cap left on during the manufacturing process can cover one of the two smoke sensors and compromise the smoke alarm’s ability to detect smoke, posing a risk of consumers not being alerted to a fire in their home.
The smoke detectors connected to the gateway can fail to activate properly when significant environmental contaminants are present, posing a risk that consumers will not be alerted to a fire.
The U.S. Consumer Product Safety Commission (CPSC) is charged with protecting the public from unreasonable risk of injury or death associated with the use of thousands of types of consumer products. Deaths, injuries, and property damage from consumer product-related incidents cost the nation more than $1 trillion annually. CPSC's work to ensure the safety of consumer products has contributed to a decline in the rate of injuries associated with consumer products over the past 50 years.
Federal law prohibits any person from selling products subject to a Commission ordered recall or a voluntary recall undertaken in consultation with the CPSC.
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- Report a dangerous product or product-related injury on www.SaferProducts.gov.
- Call CPSC’s Hotline at 800-638-2772 (TTY 301-595-7054).
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