Excel Industries Recalls BigDog and Hustler Mowers due to Risk of Injury (Recall Alert)

The seat switch can fail to detect that the rider has left the seat, allowing the mower to continue to operate.

Consumers should stop using this product unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Recall date: March 27, 2014
Recall number: 14-726
Enlarge
  • BigDog Diablo

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    BigDog Diablo

  • Hustler FastTrak

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    Hustler FastTrak

  • Hustler FastTrakSD

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    Hustler FastTrakSD

  • Hustler RaptorSD

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    Hustler RaptorSD

  • mower seat

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    mower seat

  • Seat switch under the seat cushion

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    Seat switch under the seat cushion

Recall Summary

Name of product:

Hustler and BigDog riding mowers

Hazard:

The seat switch can fail to detect that the rider has left the seat, allowing the mower to continue to operate, posing a risk of injury.

Consumer Contact:

Excel Industries, Inc. collect at (316) 327-1345 between 8 a.m. and 5 p.m. CT Monday through Friday or online at www.bigdogmowers.com and www.hustlerturf.com click Product Recall at the bottom of the home page for more information.

Report an Incident Involving this Product

Recall Details

Units

About 3,700

Description

This recall involves the BigDog and Hustler brand riding mowers. The BigDog mower is red with a grey seat and a black roll bar. The words BigDog Diablo are printed below the front of the seat and on the sides of the mower. The Hustler mowers are yellow with grey seats. The Hustler mowers have “Hustler” on the front of the footrest and say FastTrak, FastTrakSD or RaptorSD in red on the yellow bar below the front of the seat. The FastTrak and FastTrakSD mowers have a black roll bar. All mowers have right and left steering handles. The recalled mowers have serial numbers between 13082168 and 14012774 for the BigDog R Diablo, between 13081106 and 14013675 for FastTrak, between 13081129 and 14013689 for FasTrakSD and between 13081376 and 14013882 for Hustler RaptorSD. The serial number appears on a tag located on the left side of the seat platform in front of the fender.

Incidents/Injuries

No injuries have been reported

Remedy

Consumers should stop using the mower immediately and contact your dealer to schedule an appointment to receive a free seat repair.

Sold at

BigDog and Hustler dealers nationwide from August 2013 to January 2014 for about $4,600 to $8,050. 

Manufacturer

Excel Industries, Inc., Hesston, Kan.

Manufactured in

United States

  • BigDog Diablo

  • Hustler FastTrak

  • Hustler FastTrakSD

  • Hustler RaptorSD

  • mower seat

  • Seat switch under the seat cushion