Genie Recalls Garage Door Openers Due to Fire Hazard

The control board can overheat.

Recall date: February 25, 2014
Recall number: 14-114
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  • Recalled Genie Pro TriloG 1200 garage door opener

    1 of 2 photos

    Recalled Genie Pro TriloG 1200 garage door opener

  • Serial number location

    2 of 2 photos

    Serial number location

Recall Summary

Name of product:

Garage door openers

Hazard:

The control board can overheat, posing a fire hazard.

Consumer Contact:

Genie at (800) 488-9918 from 8 a.m. to 5 p.m. ET Monday through Friday or online at www.geniecompany.com and click on “Recall Information” for more information.

Report an Incident Involving this Product

Recall Details

In conjunction with

at http://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2014/38091r-eng.php
Units

About 10,000 in the U.S. and 8,000 in Canada

Description

This recall involves Genie, models PowerMax 1200 and 1500, and Genie Pro, models TriloG 1200 and 1500, screw drive garage door openers. The garage openers are gray and have a rating of ¾ HPc for the models ending in 1200 and 1 HPc for the models ending in 1500. “Genie” and the model name appear on both sides of the opener. The serial numbers are printed on a label located on the side opposite to the light. Serial numbers for the recalled units start with the following five numbers:

 

Genie Serial Number Genie Serial Number Genie Pro Serial Number

11214

11347 11214
11215 11348 11313
11235 12006 11332
11256 12009 11336
11298 12018 11347
11311 12019 11348
11312 12026 11349
11313 12027  
11326 12034  
11327 12036  
11336 12037  
11332 12038  

12058  
Incidents/Injuries

Genie has received four reports of the control board overheating. No injuries have been reported.

Remedy

Consumers should immediately stop using and unplug the recalled garage car opener and contact Genie to receive a free repair kit, which includes a new control board and installation instructions.

Sold at

Canadian Tire, Carter Lumber, Lowes, Menards, The Home Depot, and other retailers and distributors nationwide and online at homedepot.com from August 2011 through October 2012 for about $250.

Manufacturer

GMI Holdings, Inc., dba The Genie Company, of Mt. Hope, Ohio

Manufactured in

United States

  • Recalled Genie Pro TriloG 1200 garage door opener

  • Serial number location