Centex Homes Recalls Solar Panels Due to Fire Hazard

Two reported roof fires originated in or near the recalled Open Energy SolarSave Roofing Tiles. The OE-34 model solar panels were installed in homes built and sold by Centex Homes.

Consumers should stop using this product unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Recall date: March 25, 2014
Recall number: 14-138
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  • Recalled SolarSave roof panel

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    Recalled SolarSave roof panel

  • Recalled SolarSave roof panels in a residential application

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    Recalled SolarSave roof panels in a residential application

Recall Summary

Name of product:

SolarSave® roof panels 

Hazard:

Fire

Consumer Contact:

Visit www.Centex.com, send an email to NorCalSolar@Centex.com or send a fax to (800) 917-2201.  

Report an Incident Involving this Product

Recall Details

Units

About 240 homes

Description

This recall involves Open Energy 34 watt (OE-34) Solar Panel energy systems sold under the brand name Open Energy SolarSave Roofing Tiles. SolarSave panels replace conventional roof tiles and provide solar power to the building. This recall involves all brown, terracotta and gray OE-34 SolarSave roof tiles installed on new homes sold by Centex Homes (“Centex”). This recall does not include any other solar panels, except for the OE-34 model, installed on homes sold by Centex.  

Incidents/Injuries

Two incidents in which roof fires originated in or near the recalled roof panels have been reported. These incidents involve homes sold by Centex. No injuries have been reported.

Remedy

Centex has contacted directly customers impacted by the recall and performed free installations of new solar panels. Owners of homes with qualifying solar energy systems who have not been contacted by the company should turn off their solar energy systems immediately and contact Centex to schedule the installation of free replacement panels.   

Installed By

Subcontractors hired by Centex Homes, a Nevada general partnership. 

Distributor

Burlingame Industries, Inc., dba Eagle Roofing Products, located in Rialto, Calif.

Manufacturers

Open Energy Corporation, Inc. and Applied Solar, Inc., of Solana Beach, Calif., are no longer in business.

  • Recalled SolarSave roof panel

  • Recalled SolarSave roof panels in a residential application