FOR IMMEDIATE RELEASE February 14, 2012 Release #12-108 |
Firm's Recall Hotline: (800) 610-6677 CPSC Recall Hotline: (800) 638-2772 CPSC Media Contact: (301) 504-7908 |
STIHL Recalls Chain Saws Due to Risk of Injury
WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of Product: MS 391 Chain Saws
Units: About 3,000
Manufacturer: STIHL Inc., of Virginia Beach, Va.
Hazard: The flywheel on the chain saw can crack causing parts of the flywheel to separate and strike users or bystanders, posing a risk of injury.
Incidents/Injuries: None reported.
Description: This recall involves STIHL MS 391 gas-powered chain saws with an orange top casing, gray base and black front handle and hand guard. "STIHL" and "MS 391" are printed in an orange circle on the starter side of the unit. The serial number is located on the crankcase to the right of the muffler when viewed from the rear of the saw. Serial numbers included in the recall are:
28535 1759 through 28535 1956
28664 5278 through 28664 6277
28665 1283 through 28665 5577
28724 4317 through 28724 4480
28735 3627 through 28735 3647
Sold at: Authorized STIHL dealers nationwide from March 2011 through July 2011 for between $530 and $550.
Manufactured in: United States
Remedy: Consumers should immediately stop using the recalled chain saws and return them to an authorized STIHL dealer for the installation of a free replacement flywheel.
Consumer Contact: For additional information, consumers should contact STIHL at (800) 610-6677 between 8 a.m. and 8 p.m. ET Monday through Friday, or visit the firm's website at www.stihlusa.com. Consumers also can email the firm at stihlrecall@stihl.us


The U.S. Consumer Product Safety Commission (CPSC) is still interested in receiving incident or injury reports that are either directly related to this product recall or involve a different hazard with the same product. Please tell us about your experience with the product on SaferProducts.gov
CPSC is charged with protecting the public from unreasonable risks of injury or death associated with the use of the thousands of consumer products under the agency's jurisdiction. Deaths, injuries and property damage from consumer product incidents cost the nation more than $900 billion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC's work to ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals - contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 30 years.
Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC's Hotline at (800) 638-2772 or teletypewriter at (301) 595-7054 for the hearing impaired. Consumers can obtain news release and recall information at www.cpsc.gov, on Twitter @OnSafety or by subscribing to CPSC's free e-mail newsletters.