|FOR IMMEDIATE RELEASE
July 12, 2012
|Firm's Recall Hotline: (866) 580-9930
CPSC Recall Hotline: (800) 638-2772
CPSC Media Contact: (301) 504-7908
HC Media Contact: (613) 957-2983
Old Navy Media Contact: (800) 333-7899, x75900
Old Navy Recalls Toddler Girl Aqua Socks Due to Slip and Fall Hazard
WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission and Health Canada, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of Product: Old Navy Toddler Girl Aqua Socks
Units: About 34,000 in the U.S. and 3,800 in Canada
Retailer: Old Navy, of San Francisco, Calif.
Hazard: This style of Aqua Socks have less traction when worn on wet or smooth surfaces such as hardwood or tile, creating a slip and fall hazard.
Incidents/Injuries: Two customers reported falls with minor injuries that did not require medical attention.
Description: The slip-on shoes have pull-on tabs on both the front and back of the foot opening of the shoe. These Aqua Socks were sold in pink and purple in Toddler sizes 5-11. The recall includes Old Navy Toddler Girl Aqua Socks with style number 896452. A small tag inside the foot opening contains the style number (896452), size information and country of origin (China).
Sold at: Old Navy stores in the U.S. and Canada and at oldnavy.com in the U.S. and at oldnavy.ca in Canada from February 2012 through June 2012. The shoes sold for between $12 and $15.
Manufactured in: China
Remedy: Consumers should immediately stop using these shoes and return them to any Old Navy store for a full refund. Consumers who return the shoes before November 9, 2012 will also receive a coupon for $10 off their next purchase at Old Navy. Contactcustserv@oldnavy.com if you wish to return the Toddler Girl Aqua Sock by mail.
Consumer Contact: For additional information, contact Old Navy toll-free at (866) 580-9930 between 9 a.m. and 9 p.m. ET Monday through Friday, Saturday between 12 p.m. and 7 p.m. ET, and Sunday between 12 p.m. and 6 p.m. ET, or email Old Navy firstname.lastname@example.org
Note: Health Canada's press release is available at http://cpsr-rspc.hc-sc.gc.ca/PR-RP/recall-retrait-eng.jsp?re_id=1645
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