FOR IMMEDIATE RELEASE November 19, 2010 Release #11-043 |
Firm’s Recall Hotline: (800) 637-6639 CPSC Recall Hotline: (800) 638-2772 CPSC Media Contact: (301) 504-7908 |
Motorized Awnings Recalled by Somfy Systems Due to Shock Hazard
WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of Product: Motorized Awnings
Units: About 4,600
Importer: Somfy Systems Inc., of Dayton, N.J.
Hazard: The awning motor’s power cable can be severed while the awning is opened or closed manually, posing a risk of electrical shock to the user.
Incidents/Injuries: None reported.
Description: This recall involves the Sunea CMO RTS motor used to operate retractable awnings. The awning motor heads are silver and black-colored. “Somfy” is printed on the motor head. Motor heads that are entirely black in color are not included in this recall. The Sunea CMO RTS model numbers included in this recall are 525A2, 535A2 and 550R2. The model number is printed on a label on the motor tube.
Sold at: Awning dealers and retailers nationwide from December 2009 through September 2010.
Manufactured in: France
Remedy: Consumers should immediately stop using recalled awning motors and the awning’s manual crank and unplug and/or pull the circuit breaker to protect against anyone using the awning. Contact Somfy Systems to receive free installation of a replacement awning motor.
Consumer Contact: For additional information, contact Somfy Systems at (800) 637-6639 between 8 a.m. and 5 p.m. ET Monday through Friday or visit the firm’s website at www.somfysystems.com




The U.S. Consumer Product Safety Commission (CPSC) is still interested in receiving incident or injury reports that are either directly related to this product recall or involve a different hazard with the same product. Please tell us about your experience with the product on SaferProducts.gov
CPSC is charged with protecting the public from unreasonable risks of injury or death associated with the use of the thousands of consumer products under the agency's jurisdiction. Deaths, injuries and property damage from consumer product incidents cost the nation more than $900 billion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC's work to ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals - contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 30 years.
Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC's Hotline at (800) 638-2772 or teletypewriter at (301) 595-7054 for the hearing impaired. Consumers can obtain news release and recall information at www.cpsc.gov, on Twitter @OnSafety or by subscribing to CPSC's free e-mail newsletters.