|FOR IMMEDIATE RELEASE
September 14, 2011
|Firm's Recall Hotline: (877) 220-0479
CPSC Recall Hotline: (800) 638-2772
CPSC Media Contact: (301) 504-7908
LG Media Contact: (847) 941-8181
Home Fires Prompt Dehumidifier Recall Reannouncement from LG Electronics
More Than One Million Dollars in Property Damage Linked to Goldstar and Comfort-Aire Dehumidifiers
WASHINGTON, D.C. - LG Electronics Tianjin Appliance Co., in cooperation with the U.S. Consumer Product Safety Commission (CPSC), is urging consumers to check if they have recalled Goldstar or Comfort-Aire dehumidifiers. The firm is re-announcing the recall of about 98,000 of the dangerous dehumidifiers that pose a serious fire and burn hazard, and are believed to be responsible for more than one million dollars in property damage.
The power connector for the dehumidifier’s compressor can short circuit, posing fire and burn hazards to consumers and their property.
The dehumidifiers were first recalled in December 2009 following eleven incidents, including four significant fires. Since that time, the company has received sixteen additional incident reports of arcing, smoke and fire associated with the dehumidifiers, including nine significant fires. No injuries have been reported. Fires are reported to have caused more than $1 million in property damage including:
- $500,000 in damage to a home in Gibsonia, Pa.
- $200,000 in damage to a home in New Brighton, Minn.
- $183,000 in damage to a home in Hudson, Mass.
- $192,000 in damage to a home in Valparaiso, Ind.
- $139,000 in damage to a home in Salem, Ohio
- $129,000 in damage to a home in Brielle, N.J.
- $ 95,000 in damage to a home in Philadelphia, Pa.
Because of the severity of the risks, CPSC and LG Electronics are concerned with the lack of consumer response to the recall. Only two percent of the 98,000 consumers who purchased these units have received a free repair, which means that consumers and their property remain at serious risk.
Anyone who has the recalled dehumidifiers is strongly encouraged to immediately stop using them, unplug them, and contact LG Electronics for the free repair.
The recall involves the 30 pint portable dehumidifiers sold under the Goldstar and Comfort-Aire brands. The dehumidifiers are white with a red shut-off button, controls for fan speed and humidity control, and a front-loading water bucket. “Goldstar” or “Comfort-Aire” is printed on the front. Model and serial number ranges included in this recall are listed in the table below. The model and serial numbers are located on the interior of the dehumidifier, and can be seen when the water bucket is removed.
|Brand||Model No.||Serial Number Range||Sold at
||611TAxx00001 through 08400
611TAxx08401 through 40600
612TAxx00001 through 20400
612TAxx21001 through 30600
||612TAxx00001 through 00600
701TAxx00001 through 16800
702TAxx00001 through 03000
||611TA000001 through 001697
612TA000001 through 004200
701TA000001 through 000578
710TA000001 through 000599
|Various retailers, including Ace
Hardware, Do It Best and Orgill Inc.
The recalled dehumidifiers were sold at The Home Depot, Walmart, Ace Hardware, Do It Best, Orgill Inc., and other retailers nationwide from January 2007 through June 2008 for between $140 and $150. They were manufactured in China.
For additional information about the recall and for the location of an authorized service center for the repair, contact LG toll free at (877) 220-0479 between 8 a.m. and 7 p.m. CT Monday through Friday, and between 8 a.m. and 2 p.m. CT on Saturday, or visit the firm’s website at www.30pintdehumidifierrecall.com
This fire at a home in Valparaiso, Ind. involved a recalled
Goldstar dehumidifier and resulted in $192,000 in damage
For the media: a video news release can be viewed or downloaded in broadcast quality at http://www.newsinfusion.com/events/LGDehumidifierRecall
The U.S. Consumer Product Safety Commission (CPSC) is still interested in receiving incident or injury reports that are either directly related to this product recall or involve a different hazard with the same product. Please tell us about your experience with the product on SaferProducts.gov
CPSC is charged with protecting the public from unreasonable risks of injury or death associated with the use of the thousands of consumer products under the agency's jurisdiction. Deaths, injuries and property damage from consumer product incidents cost the nation more than $900 billion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC's work to ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals - contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 30 years.
Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC's Hotline at (800) 638-2772 or teletypewriter at (301) 595-7054 for the hearing impaired. Consumers can obtain news release and recall information at www.cpsc.gov, on Twitter @OnSafety or by subscribing to CPSC's free e-mail newsletters.