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December 30, 2008
Alert #09-717
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Fire Alarm Control Panels Recalled by Notifier Due to Alert Failure
The following product safety recall was voluntarily conducted by the firm in cooperation with the CPSC.
Name of Product: Notifier Fire Alarm Control Panels
Units: About 2,000
Manufacturer: Notifier, of Northford, Conn.
Hazard: The software in the fire alarm system could fail to process an alarm condition which could result in the system failing to respond in the event of a fire.
Incidents/Injuries: None reported.
Description: This recall involves the Notifier brand operating system firmware control panels in fire alarms. The control panel is black or red with a silver screen. The panels control display and emergency communications. “NOTIFIER” or “NOTIFIER by Honeywell” is printed on the front of the fire alarm unit. This recall includes the following model numbers: Firmware version 11.2.2 for NFS2-640 and NFS-320 control panels and firmware version 3.14.1 for and NFS-640 control panels.
Sold by: Authorized distributors to commercial end-users. The products were not sold at retail, but version 11.2.2 was available for download on www.magni-fire.com, a secure Web site accessible only to Notifier customers from May 2008 through July 2008 at no charge.
Manufactured in: United States
Remedy: Distributors should immediately contact the company for replacement software. All known users of have been contacted.
Consumer Contact: For additional information, contact Notifier at (800) 289-3473 between 8 a.m. and 5 p.m. ET Monday through Friday or visit the company’s Web site at www.notifier.com
The U.S. Consumer Product Safety Commission (CPSC) is still interested in receiving incident or injury reports that are either directly related to this product recall or involve a different hazard with the same product. Please tell us about your experience with the product on SaferProducts.gov
CPSC is charged with protecting the public from unreasonable risks of injury or death associated with the use of the thousands of consumer products under the agency's jurisdiction. Deaths, injuries and property damage from consumer product incidents cost the nation more than $900 billion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC's work to ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals - contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 30 years.
Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC's Hotline at (800) 638-2772 or teletypewriter at (301) 595-7054 for the hearing impaired. Consumers can obtain news release and recall information at www.cpsc.gov, on Twitter @OnSafety or by subscribing to CPSC's free e-mail newsletters.