|September 30, 2005
CPSC, Panasonic Corporation of North America Announce Recall of DLP Projector
The following product safety recall was conducted voluntarily by the firm in cooperation with the CPSC. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of Product: Panasonic PT-D5500U and PT-D5500UL DLP Projectors
Distributor: Panasonic Corporation of North America, of Secaucus, NJ.
Hazard: If the lamp drive circuit touches the shield case, the unit is not grounded, and a person were to contact metal terminals at the back of the unit, there is a potential for electric shock.
Incidents/Injuries: Panasonic has received two reports of the lamp drive circuit contacting the shield case. No injuries have been reported.
Description: The recall involves models PT-D5500U and PT-D5500UL, which were sold primarily to commercial users. Units with the following serial numbers may be affected:
SH5120010, SH5169001, SH5169002, SH5169003, SH5169004, SH5169005,
SH5169006, SH5169007, SH5169008, SH5169009, SH5169010, SH5219001,
SH5219003, SH5219004, SH5219005, SH5229001, SH5229003, SH5229004,
SH5229005, SH5239001, SH5239002
Serial numbers are located on the side panel of the unit.
Sold at: Authorized Panasonic dealers between January 2005 and June 2005 for about $10,000
Manufactured in: Japan
Remedy: Customers should stop using the projectors immediately. Panasonic will contact each customer to arrange for a repair and retrofit at no cost to the customer.
Consumer Contact: Call Panasonic toll-free at (888) 411-1996 between 8:30 a.m. and 5 p.m. ET Monday through Friday.
The U.S. Consumer Product Safety Commission (CPSC) is still interested in receiving incident or injury reports that are either directly related to this product recall or involve a different hazard with the same product. Please tell us about your experience with the product on SaferProducts.gov
CPSC is charged with protecting the public from unreasonable risks of injury or death associated with the use of the thousands of consumer products under the agency's jurisdiction. Deaths, injuries and property damage from consumer product incidents cost the nation more than $900 billion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC's work to ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals - contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 30 years.
Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC's Hotline at (800) 638-2772 or teletypewriter at (301) 595-7054 for the hearing impaired. Consumers can obtain news release and recall information at www.cpsc.gov, on Twitter @OnSafety or by subscribing to CPSC's free e-mail newsletters.