|FOR IMMEDIATE RELEASE
October 21, 2004
Release # 05-023
|Firm's Hotline: (800) 913-8999
CPSC Consumer Hotline: (800) 638-2772
CPSC Media Contact: (301) 504-7908
CPSC, Nexgrill Industries Announce Recall of Gas Grills to Replace Gas Pressure Regulator (On/Off Gauge)
WASHINGTON, D.C. - The U.S. Consumer Product Safety Commission announces the following recall in voluntary cooperation with the firm below. Consumers should stop using recalled products immediately unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.
Name of product: Beefmaster Explorer Outdoor Gas Grill Model Number 720-0001
Manufacturer: Nexgrill Industries Inc., of Walnut, Calif.
Hazard: As consumers adjust the gas pressure regulator (on/off gauge) leading to the propane cylinder, the label on the valve can become positioned in such a manner that it is difficult to read. This can cause consumers to inadvertently leave the gas valve on, posing a fire hazard.
Incidents/Injuries: Nexgrill has received two reports of consumers leaving the gas valve on. No injuries or property damage has been reported.
Description: This recall involves the Beefmaster Explorer Outdoor Gas Grill Model Number 720-0001. The table top grill is made of stainless steel and is used with a disposable propane cylinder, which is purchased separately. Each grill has one main burner and a cooking grid that sits over the burner. Model numbers are located on the back panel of the grill. The brand name "Nexgrill" is on a plate on the grill lid.
Sold at: Academy, Bar-B-Que Galore, Crate & Barrel, Home Town and discount department stores nationwide. Crate & Barrel also sold the grills through their catalog and at www.crateandbarrel.com. The grills were sold from January 2002 through June 2003 for about $100.
Manufactured in: China.
Remedy: Consumers should contact Nexgrill to obtain a free replacement gauge. Consumers can also return the product to the company for installation of the replacement gauge at no charge. In addition, Crate & Barrel customers should contact Crate & Barrel to obtain a free replacement gauge or to make arrangements to return the product to the company for installation of the replacement gauge at no charge.
Consumer Contact: Contact Nexgrill toll-free at (800) 913-8999 between 9 a.m. and 5 p.m. PT Monday through Friday or email to email@example.com. Crate & Barrel customers should contact Crate & Barrel toll-free at (800) 451-8217 between 7 a.m. and 9 p.m. CT daily or at www.crateandbarrel.com.
Nexgrill Media Contact: Ms. Christine Hsu, at 909-598-8799.
Crate & Barrell Media Contact: Mr. Harvey Silverstone, at (847) 239-6111 or email at firstname.lastname@example.org
The U.S. Consumer Product Safety Commission (CPSC) is still interested in receiving incident or injury reports that are either directly related to this product recall or involve a different hazard with the same product. Please tell us about your experience with the product on SaferProducts.gov
CPSC is charged with protecting the public from unreasonable risks of injury or death associated with the use of the thousands of consumer products under the agency's jurisdiction. Deaths, injuries and property damage from consumer product incidents cost the nation more than $900 billion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC's work to ensure the safety of consumer products - such as toys, cribs, power tools, cigarette lighters and household chemicals - contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 30 years.
Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.
To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC's Hotline at (800) 638-2772 or teletypewriter at (301) 595-7054 for the hearing impaired. Consumers can obtain news release and recall information at www.cpsc.gov, on Twitter @OnSafety or by subscribing to CPSC's free e-mail newsletters.