| Office of Information and Public Affairs | Washington, DC 20207 |
| FOR IMMEDIATE RELEASE November 26, 2004 Release # 05-057 |
Firm's Hotline: (800) 487-5915 CPSC Recall Hotline: (800) 638-2772 P & G Media Contacts: Marie-Laure Salvado, (513) 983-7643 or Terry Loftus, (513) 983-9736 CPSC Media Contact: Kim Dulic, (301) 504-7058 |
No other Swiffer products are involved.
Sold at: Retail and grocery stores nationwide from September 2004 through November 2004 for about $30.
Manufactured in: China
Remedy: Consumers should stop using the product immediately and disconnect the Sweep+Vac by removing the top section of the pole. To disconnect the vacuum cleaner, press the small green button on the pole, about 12 inches below the handle, then pull the handle straight out. This eliminates any possibility of the unit overheating. Consumers should contact Procter & Gamble for more information on returning the product to receive a refund. Disassembly Instructions (pdf).
Consumer Contact: Consumers should contact (800) 487-5915 daily between 9 a.m. and 6 p.m. ET or visit www.swiffersweepandvac.com to receive shipping materials to return the Sweep+Vac unit to Procter & Gamble and receive a refund.
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