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March 29, 2002 Alert #02-529
CPSC and Tristar Products Inc. Announce Recall of Steam Cleaner
PRODUCT: Steam Cleaners - Tristar Products Inc., of Parsippany, N.J., is
voluntarily recalling about 3100 Steam Buggy™ Deluxe Steamers. The
recalled steam cleaner is blue plastic and measures about 12 inches long
and 8 inches high. It has a 5.5-foot black steam hose connected to the
water reservoir and comes with various cleaning attachments. HSN LP
(Home Shopping Network) sold the Steam Buggy Deluxe nationwide from
December 2001 through January 2002 for about $129.
PROBLEM: The internal hose connected to the trigger in the handle can
detach, allowing hot water and/or steam to escape, posing a burn hazard
to consumers.
INCIDENTS/INJURIES: CPSC and Tristar Products have received reports of
305 incidents, 214 of which involved consumers receiving burns to hands,
arms, feet, and body.
WHAT TO DO: Consumers should stop using the Steam Buggy Deluxe
immediately and contact the recall hotline toll-free at (800) 858-1173
between 8 a.m. and 7 p.m. ET Monday through Friday to receive
information on how to ship the recalled product and get a replacement or
refund. Tristar will pay for all shipping charges to return the product.
For additional information visit the HSN LP's website at www.hsn.com.
Consumers were sent direct mail notification of this recall.
