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December 17, 2001 Alert #02-512
CPSC, Next Level Communications Announce Recall of Power Supply for
Computer Modems
PRODUCT: Power Supply - Next Level Communications of Rohnert Park, CA,
is voluntarily recalling about 46,000 power supplies manufactured by
PowDec Technologies, Inc. These power supplies are used with Next Level
ADSL/VDSL ETHERset (modem) units, which provide high-speed internet
access. They have a black plastic housing and are 2.5-inches wide, 2.75-
inches high, and 1.5-inches deep. The name "PowDec" and the model
"WP12303N" are located on a label on the back of the housing. The
recalled power supplies were provided for use with Next Level ADSL/VDSL
ETHERset part numbers: 750-00097 A,B&C and 750-00526 A&B. ADSL/VDSL
ETHERsets with a recalled power supply were sold nationwide from
February 1999 to May 2001 for a suggested retail price between $225 and
$250.
PROBLEM: The power supply has an internal electrical component that
could overheat and melt or deform the plastic housing, posing a thermal
burn hazard.
INCIDENTS/INJURIES: There have been 8 reports of these power supplies
overheating and causing melted or damaged enclosures. No injuries have
been reported.
WHAT TO DO: Consumers with a recalled power supply should immediately
stop using the power supply and contact Next Level Communications toll-
free at (800) 291-9426 anytime to request a replacement power supply.
